Subject: Arabic Language Test - Md Ehtisham
From: Md Ehtisham <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Mar 2021 11:35:54 -0400

| | Foreign Language Screening Test

Name | Md Ehtisham    /  (110026) 9519416068    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer ...
I recieved your email ,than so thank you so much to inform this case,
Keep patient my dear customer and will be taking action Now i forwared your complaitns to my senior Officer
Surely your Order wiil delivered timely
Regards...

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer ...
I recieved your complaints regarding trouser blue colur
Really sorry sir it is mistake by employee,
So i humbly request and take time for few days than your blue coler trouser will deliver soon as soon ,
I will thanksfuull for to apologize
Rgards

| |