Subject: Tech Support Candidate - Kshama duhan
From: Kshama duhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 14 Mar 2021 07:49:44 -0400

| | Tech Support Test

Name | Kshama duhan
E-mail | [email-masked]
Phone Number | (201301) 6395504824
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Greater Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Restart My Device. Many basic problems can be solved simply by restarting your device. 2 Make Sure the Internet Connection Works. Open your browser. 3 Check if the Website is Down for Everybody or Just Me.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1Swipe down from the top of the screen.
2Touch and hold Bluetooth .
3Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
4Tap the name of the Bluetooth device you want to pair with your device.

What according to you makes you a good candidate for customer service or technical support job? | The candidate is willing to go the extra mile for customers. The candidate has the ability to look at a problem from many perspectives.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |