Subject: Arabic Language Test - Raisuddin Khan
From: Raisuddin Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Mar 2021 09:30:55 -0500

| | Foreign Language Screening Test

Name | Raisuddin Khan    /  (91) 9891529764    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Greetings Dear customer,

We apologise for the inconvenience you faced.

As per our policies we delever products within 3-5 working days. As far as the concern about courier guy, we apologise for the same also.

Please let us know for further assistance.

Your's faithful
The support team

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Greetings
Dear Customer,

We apologise for the inconvenience you faced.

(Can response ...
.
........mail body)...

Let us know for further assistance.

Your's faithful
The Support team

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