Subject: Arabic Language Test - Abu sufian Abu sufian
From: Abu sufian Abu sufian <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Mar 2021 02:26:12 -0500

| | Foreign Language Screening Test

Name | Abu sufian Abu sufian    /  (110025) 8447671290    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello sir,
we hope that you are doing well,
We are very sorry for all about inconvenience,we will deliver as soon as possible please let us know once about your opinion to deliver it on this email id [email-masked]

Thanks
Regards

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello sir,
We hope you are doing well,we regretted to  lestin it and we apologize for this misbehaviour , please give us some time we will exchange it according to your wish
Please let us know once your opinion about order.
Thanks
Regards

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