Subject: Arabic Language Test - Mohammedalfatih Abdalrazig
From: Mohammedalfatih Abdalrazig <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Mar 2021 08:59:10 -0500

| | Foreign Language Screening Test

Name | Mohammedalfatih Abdalrazig    /  (+91) 8519876349    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Respected customer, we are sorry for the misunderstanding and abuse of our staff, we will deliver your order within 24 hours, we hope you understand our position, thanks
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Our esteemed client, we regret what happened, as there were some problems and another color was delivered, and we regret the employees ’dealings with you. We hope you understand. We will take your complaint against the employee and your request will be changed, our staff will contact you.

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