Subject: Arabic Language Test - abdullah ahmed
From: abdullah ahmed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Mar 2021 04:51:56 -0500

| | Foreign Language Screening Test

Name | abdullah ahmed    /  (+91) 7428072177    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

dear customer
we are sorry for the delay of your order and we will make sure that will not happen again in your next purchases. and we will our best to deliver your order within 24 hours..
we apologize for the unprofissional treatment that our courier mate has done .and we want you to know that is personal mistake from him and he will apologize to you as you.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | na

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