Subject: Arabic Language Test - Nikhlesh Sharma
From: Nikhlesh Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Mar 2021 09:25:29 -0500

| | Foreign Language Screening Test

Name | Nikhlesh Sharma    /  (91) 8741054169    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello ma'am / sir

I got your problem sir /ma'am
Give me sometime let me check what i can do for you problem I'll be right back I am while and I apologise for ur inconvenient

Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello sir / ma'am

Give me sometime I am looking on ur problem and I'll solve your problem  and you will get you blue  colour trouser
Thank you

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