Subject: Arabic Language Test - Md Wasim Alam Siddique
From: Md Wasim Alam Siddique <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Mar 2021 06:38:27 -0500

Foreign Language
Screening Test

Name

Md Wasim
Alam Siddique    /  (97160) 84776
/ [email-masked]

Whats your first language

Arabic

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Hey,

Sorry for your inconvenience, looking into the issue and hopefully it will be
resolved in next 24 hours, also your complain has been registered for the same.

Thanks

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hi,

We are really sorry for your inconvenience, now we are on it and have registered
Your complain, the issue will get resolved in next 24 hours.

Thanks