Subject: Re: Arabic Language Test - Khaled alngarh
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 10 Mar 2021 22:55:20 -0700 (MST)

Hi Harpreet, 

7/10 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, March 10, 2021 7:39:45 PM 
Subject: Fwd: Arabic Language Test - Khaled alngarh 

Hi Team, 

Please evaluate 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 10 Mar, 2021, at 18:57, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Khaled alngarh / (7386) 346983 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	عزيز العميل : ........... 

مرحبا بك في في بيبي شوب للعناية بالعملاء 
تلقينا رسالتك و نعتذر على تعامل طاقم التوصيل، 
لدينا معك، لقد تعاملنا مع الوضع وستصل شحنتك خلال 
ال 24 ساعة القادمة، شاكرين لحسن تعاملك ونتمنى ان 
تكون سعيد بالخدمة. 

شكرا لتواصلك معاك نتمنى لك يوم سعيد. 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	عزيزي العميل :........ 

وردتنا رسالتك ولقد تعاملنا مع الموقف بشكل افضل 
نرجو منك المعذرة وسيتم توصيل طلبك حسب طلبك 
ولن يكون هنالك اي خطأ و سيوصله طاقم التوصيل 
الذي جاء قبل وسيعتذر اليك شاكرين لحسن تعاملك. 

شكرا، AMAZON.