Subject: Arabic Language Test - MD SHAHABUDDIN
From: MD SHAHABUDDIN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 10 Mar 2021 11:43:20 -0500

| | Foreign Language Screening Test

Name | MD SHAHABUDDIN    /  (91) 9717102508    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

عفوا على ما مررتم به من سوء السلوك والتأجيل في وصول الاغراض المطلوبة.
سوف نبذل كافة الجهود لحل مشكلتكم وضمان ان لا يتكرر ذلك في المستقبل.
ج

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

نعتذر على سوء التعامل. سوف نحاول ان نحل مشكلتكم عاجلا ونعد ان لا يتكرر ذلك في المستقبل.
تقبلوا خالص تحياتي

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