Subject: Tech Support Candidate - SATISH SINGH BISHT
From: SATISH SINGH BISHT <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Mar 2021 11:40:56 -0500

| | Tech Support Test

Name | SATISH SINGH BISHT
E-mail | [email-masked]
Phone Number | (91) 6397990329
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Agra
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Braod band Service

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Reliance Jio | Home Connect Mast Supervisor | | 25500
Previous Employer 1 | VVAPL | Area Service Manager | 15 July 2018 | 27500
Previous Employer 2 | Dish TV | Service officer | 30 April 2016 | 20000

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

My Self Satish Bisht, I am from lucknow about my last qualification I have completed diploma from BTEUP Ghaziabad and now I am working with reliance jio as HCMS since Aug 2018 I am handling Jio fiber products I have total 21 teams for execute the product installation and complaints within a TAT and also execute the product sales with my team's

Thanks

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1 : On bluetooth in my phone
Step 2 : On bluetooth in speaker or mode change in bluetooth mode
Step 3 : Search speaker bluetooth in my mobile phone
Step 4: Click on speaker bluetooth name
Step 5 : Pair the device and connect is successful

What according to you makes you a good candidate for customer service or technical support job?

1. Speak polite Start with local language greeting
2. One time right
3. Good dressup and always wear company provided dress and I'd card
4. Maintain Hygiene
5. Good Product knowledge

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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