Subject: FW: Tech Support Candidate - Rajkumar Singh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 9 Mar 2021 14:19:52 +0000

First round

From: Rajkumar Singh <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 9 March 2021 at 2:23 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Rajkumar Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Rajkumar Singh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (000) 9555578940
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      New Delhi
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
MS office
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Velocis systems off.ltd Programmer      29 July 2019    22000
Previous Employer 1     E-centric solutions     Programmer Assistant    21 August 2016  18000
Previous Employer 2     Neelkanth digital infonet pvt.ltd.      Assistant programmer    21 September 2015       17000
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will check my internet connection. If it is working then I will check the website url is correct or not. Then I will check which type of error I am getting while opening the website. Is the error regarding security issues,unauthorised access,website not reachable or browser support that website or not if not then I will open it on other browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on Bluetooth of mobile phone
Switch on Bluetooth speaker then pair both the device through Bluetooth.
What according to you makes you a good candidate for customer service or technical support job? I am a highly motivated, result-oriented individual, willing to go an extra mile to reach goals and learn along the way.My technical experience equipped me with the relevant skills for this job . I am
On a scale of 1 - 5 please rate your fluency in spoken English  3