Subject: Tech Support Candidate - Abhishek Singh
From: Abhishek Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Mar 2021 04:44:20 -0500

| | Tech Support Test

Name | Abhishek Singh
E-mail | [email-masked]
Phone Number | (201304) 7987326541
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 76
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Domain , proxy , vpn

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | No | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First i will check for the network connected
Then will go to browser and check for the url is correct or not
Then will check proxy if required
Then will clear cache of browser or else we will reset the broswer for once

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open setting
Go to bluetooth settings and on it
Check for nearby connection , if found  then connect
Close settings

What according to you makes you a good candidate for customer service or technical support job? | I am keen interested in the  knowledge of new and technical terms . I want to build up my communication skills and my interactive skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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