Subject: Re: Tech Support Candidate - Geetanshi Joshi
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 8 Mar 2021 06:36:47 -0700 (MST)

Geetanshi Joshi 9873511074 Amazon 1st Round IP Extension Immediate 35000/- hike 

Already shared her details with you on 7th March 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 8 Mar, 2021, at 16:41, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Geetanshi Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 6 March 2021 at 11:30 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Geetanshi Joshi 

	

	
	
			Tech Support Test 
		
	Name 	Geetanshi Joshi 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9873511074 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Amazon 	Customer service representative 	22feb2021 	35k 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will clear cache and cookies from my computer . 
I will refresh the page. 
Or I can try to open it using Different browser. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Step 1 - turn on your phone bluetooth by going to your mobile settings. 

Step 2- turn on that bluetooth device and once it turned on. 

Step 3- search for that device name on your phone , once you find device name 

Step4- there is a option in your phone which says pair your device , just click on that. 
	What according to you makes you a good candidate for customer service or technical support job? 	Yes obviously, because I have already work with Amazon for US customers only in different profiles chat, calls, email for 2 years and 6 months 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5