Subject: Re: Tech Support Candidate - Manmahesh Pradhan
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 8 Mar 2021 05:30:05 -0700 (MST)

His Salary Expectations are very high 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 8 Mar, 2021, at 16:27, Deeksha Dadu <[email-masked]> wrote: 

Interview, ask for salary expectation 

From: Manmahesh Pradhan < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 6 March 2021 at 6:18 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Manmahesh Pradhan 

	

	
	
			Tech Support Test 
		
	Name 	Manmahesh Pradhan 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8296606852 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Orissa, Bhubaneswar 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Capgemini 	Associate consultant 	June 	50000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. Examine what error is it. Ex:404 is site down 
2. Remove the cache in the browser. 
3. Close the browser and open again. 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Switch on the bluetooth device 
2. Open the bluetooth settings in the phone 
3. Check for new devices if it is not linked earlier 
4. If linked earlier it will flash its name on the screen 
5. Connect with the name of the bluetooth device. 
	What according to you makes you a good candidate for customer service or technical support job? 	I am a part of VOIP support group. Being hired in a vast culture I tried myself to camouflage in the changing environment. I supported 50,000 users and with this year users increased to around 30000 more. I received appreciations for handling high priority issues and people who are alredy frustrated with the process... I tally with the process and help people in parallel to achieve the best for the project. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4