Subject: Tech Support Candidate - Pushp raj Shukla
From: Pushp raj Shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Mar 2021 03:16:58 -0500

| | Tech Support Test

Name | Pushp raj Shukla
E-mail | [email-masked]
Phone Number | (+91) 9540382800
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sector 11 noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Linkquest telecom limited | Report maker | 30 days | 25000
Previous Employer 1 | Mobilecomm put ltd | Test Engineer | 27 dec 2018 | 21000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check internet connection in system working or not through Wi-Fi or ithernet.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all switch on the Bluetooth button in speaker and then go to Bluetooth option in mobile and scanning then click on find speaker Bluetooth name and connect.
What according to you makes you a good candidate for customer service or technical support job? | I am flexible to work any rotational shift and cmmunicate appropriate way to customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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