Subject: Tech Support Candidate - Anubhav Kar
From: Anubhav Kar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Mar 2021 01:48:57 -0500

| | Tech Support Test

Name | Anubhav Kar
E-mail | [email-masked]
Phone Number | (91) 9366372553
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kishangarh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, check whether the computer is connected to the internet and check whether the url entered is correct.
Secondly, check the bandwidth.
Thirdly, one can try restarting the browser or computer.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open Bluetooth in phone.
Switch on the speaker.
Check the phone for nearby connection.
Select the speaker's name.
Connect

What according to you makes you a good candidate for customer service or technical support job? | Because i am confident in my communication skills , and have an eager to learn and help people.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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