Subject: Tech Support Candidate - Thalvir Singh
From: Thalvir Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Mar 2021 22:07:41 -0500

| | Tech Support Test

Name | Thalvir Singh
E-mail | [email-masked]
Phone Number | (91) 9639944440
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Agra  Rambag
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ncomputing india | S.E | | 20000
Previous Employer 1 | Microworls software services pvt ltd | TSE | 29 july 2020 | 20000
Previous Employer 2 | Pratap energy solution | GIS engineer | 2014 | 12000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1st internet cable connected or not
2nd if cable connected then check internet running or not
3rd ping with internet getaway

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open bluetooth of speaker after that open mobile Bluetooth and searching device and pare
What according to you makes you a good candidate for customer service or technical support job? | I can handle each and every serious  condition
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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