Subject: Tech Support Candidate - Anand Kumar
From: Anand Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Mar 2021 09:29:41 -0500

| | Tech Support Test

Name | Anand Kumar
E-mail | [email-masked]
Phone Number | (+91) 8667660675
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New Ashok Nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Amazon | CS Associate | 10-01-2021 | 22000
Previous Employer 1 | Javnic solution | GIS Analyst | 19-04-2020 | 10000
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | As a computer user, I will open cmd and use the ping command to see name and spelling of the website is correct. Also, it will help me to see the reachability of the website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I will switch on the Bluetooth speaker then I will goto to the mobile phone settings tap on wireless connectivity open Bluetooth settings then I will look for the speaker name if it is not showing I will switch on the discoverable option then I will connect the speaker.
What according to you makes you a good candidate for customer service or technical support job? | I love to solve the problem in the previous job I liked to work as a customer support associate.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |