Subject: Tech Support Candidate - Rohit Singh
From: Rohit Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Mar 2021 07:27:56 -0500

Tech Support
Test

Name

Rohit
Singh

E-mail

[email-masked]

Phone Number

(110074) 9205148734

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

chattarpur

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

i energizer

senior executive

17.3k

Previous
Employer 1

Previous Employer 2

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

first of all we will check whether the internet
is working or not..... if yes then we will check  what is the error message
which is displaying on the screen and troubleshoot that accordingly

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly we will switch on the button of speaker
then we will switch on the bluetooth on the mobile phone and the name. of the
bluetooth speaker will appear on the screen itself and we will press the connect
button . It will  show a sign of connected in the mobile itself which will
describe that bluetooth speaker is connected with the mobile.

What
according to you makes you a good candidate for customer service or technical
support job?

Eager to learn...... always make your
communication strong and interaction with the customer .

On a
scale of 1 - 5 please rate your fluency in spoken English

4