Subject: Tech Support Candidate - Manish Bhardwaj
From: Manish Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Mar 2021 08:55:32 -0500

| | Tech Support Test

Name | Manish Bhardwaj
E-mail | [email-masked]
Phone Number | (91) 9873017423
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wipro | Technical support | Working | Worrking
Previous Employer 1 | Raspl | Technical support | 2019 | Dec
Previous Employer 2 | Iiht | Technical support | 2017 | Feb

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We will reset internet setting restart the syatem
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Clicked on bluetooth icon and a windows will open, than click on your device name.
What according to you makes you a good candidate for customer service or technical support job? | You should have clear your given task.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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