Subject: Tech Support Candidate - Tanaji Phad
From: Tanaji Phad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Mar 2021 04:10:04 -0500

Tech Support
Test

Name

Tanaji
Phad

E-mail

[email-masked]

Phone Number

(+91) 8755467268

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Sukhrali Gurgoan

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
Networking -
basic
Hardware - Basic
Speakers & Audio
Windows Server, exchange
server

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Wipro Technologies

Administrator L2

45 days

22K

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with International customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Firstly
I'll check the internet connection then will check the user having internet
access or not.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1- Turn on
mobile Bluetooth

2- then search for device

3- then pair device

And then you'll get connected

What according to you makes you a
good candidate for customer service or technical support job?

Do smart work and stay polite with the customer.

On a
scale of 1 - 5 please rate your fluency in spoken English

4