Subject: Tech Support Candidate - Animesh Kumar Mishra
From: Animesh Kumar Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Mar 2021 03:57:29 -0500

Tech Support
Test

Name

Animesh
Kumar Mishra

E-mail

[email-masked]

Phone Number

(+91) 8709543115

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

New Ashok Nagar

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware -
Basic
Speakers & Audio
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Many times if we are getting this problem then
the first thought on mind is RESTART..but after restart the problem is remain
same then First I have to check that what kind of error are popping on
screen,then need to check that does  internet is working or not,then need to
check firewall, then go to advance..

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.plug wire
of Bluetooth then start

2.open Bluetooth of mobile

3.setting in speaker of Bluetooth to pair in mobile

4.then connect the Bluetooth speaker to mobile

What according to
you makes you a good candidate for customer service or technical support
job?

1.having good experience in customer service

2.Politeness

3.Patience and ability of listening to customer

On a scale of 1 - 5 please rate your fluency in spoken
English

4