Subject: Tech Support Candidate - Anshul Mishra
From: Anshul Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Mar 2021 13:35:50 -0500

| | Tech Support Test

Name | Anshul Mishra
E-mail | [email-masked]
Phone Number | (110090) 9315122558
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | West karawal nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Religare broking ltd | Desktop and tecnical support | 24 jan 2020 | 14,700
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Check internet connection
2.Allow DNS Pref-etching To Fix This Site Can’t Be Reached.
3Change Ipv4 DNS Address To Fix This Site Can’t Be Reached.
4.Restart DNS Client To Fix This Site Can’t Be Reached.
5.Reset Google Chrome Settings To Fix This Site Can’t be Reached.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Tap the name of the Bluetooth device you want to pair with your device.
Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | Am good for tecnical support job am alerdy working in tecnical field so tecnical suoport is so best
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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