Subject: FW: Tech Support Candidate - swastik bastia
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 4 Mar 2021 10:39:47 +0000

Reject

From: swastik bastia <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 3 March 2021 at 6:57 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - swastik bastia

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    swastik bastia
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8763723917
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      bhubaneswar
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
applications
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        eazy bussiness solution ERP consultant  15th apr 2021   13000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1st of all i will check if the internet is available or not after that i will check if the anti virus or firewall is restricting the website to be opened if so will go to the setting of the same to resolve the issue.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      turn on bluetooth in mobile then in system search for the bluetooth and pair it for the connectivity.
What according to you makes you a good candidate for customer service or technical support job? I have handled client like pigeon (japan) and videotex (china) client as ERP consultant and in the begining of my career i was in application support for 8 months where i have client like seaga india (USA)
On a scale of 1 - 5 please rate your fluency in spoken English  5