Subject: Re: Tech Support Candidate - ANJANI MISHRA
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 4 Mar 2021 03:29:25 -0700 (MST)

Not Picking 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 4 Mar, 2021, at 14:16, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: ANJANI MISHRA < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 4 March 2021 at 11:18 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - ANJANI MISHRA 

	

	
	
			Tech Support Test 
		
	Name 	ANJANI MISHRA 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(0532) 6307001513 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Noida sector 53 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Hardware - Advanced 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Sysnet global technologies pvt ltd. 	Service engineer 	5th july 2021 	16500 
Previous Employer 1 	Aforeserve. Com pvt ltd. 	Desktop support engineer 	11th march 2018 	12500 
Previous Employer 2 	Hitachi system micro clinic pvt ltd. 	Consultant engineer 	3rd oct 2017 	9000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First i will refresh site after that i will check my internet connection if there is no problem to open other site i will clear all cookies and delete all history and try again. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	First on your mobile bluetooth and make sure that it is visible to all, also on bluetooth speaker also now search for bluetooth speaker on mobile and click on name,after that click on pair if there is a massage shown "connected",now it is done. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have more than five year experience as a tech support engineer in both software as well as hardware. I have faced many typical situations and solve them. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5