Subject: Re: Tech Support Candidate - Ravi chaubey
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 4 Mar 2021 03:27:37 -0700 (MST)

His spoken and experience is absolutely good. 
And he is ready to negotiate up to 42000/- 
He is an immediate joiner 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 4 Mar, 2021, at 14:09, Deeksha Dadu <[email-masked]> wrote: 

First round but do check salary expectations 

From: Ravi chaubey < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 4 March 2021 at 11:47 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Ravi chaubey 

	

	
	
			Tech Support Test 
		
	Name 	Ravi chaubey 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8527389428 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Ganesh Nagar New Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
VoIP 
Desktop Troubleshooting 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Pcyantra Support Solutions Pvt Ltd 	Technical Support Executive 	26 Feb 2021 	45000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will recheck the website address. 
Will try to use a different browser. 
Will try to turn on and off the modem / router. 
Will use Internet explorer with extension off. 
Will clear the browser cache and history. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on the Bluetooth on the phone and on the phone and after that will try to pair the speaker with the phone by selecting the available device from the Bluetooth List. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have a very good experience in the Technical support processes and I am keen to learn and Posses a never give up attitude. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4