Subject: FW: Tech Support Candidate - Poaty Christ Giron
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 4 Mar 2021 08:54:47 +0000

Is he for French, if yes, get French test done

From: Poaty Christ Giron <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 4 March 2021 at 12:58 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Poaty Christ Giron

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Poaty Christ Giron
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8790009877
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Hyderabad
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     vcc india       Customer care   24 September 2019       42000/
Previous Employer 2     equerre Offshore        Help desk       1 March 2020    40000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Clear cookies or open the same with another browser, the website may not be up the now or
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Put the speaker on mode and active the Bluetooth from your mobile phone and search for the speaker Bluetooth name ,pair the connected
What according to you makes you a good candidate for customer service or technical support job? My skill and my experience  match for the job requirements, I worked as customer care agent and sales with my previous company and also as help desk ,I was rewarded best employee of the month for four consecutive months.
On a scale of 1 - 5 please rate your fluency in spoken English  5