Subject: Tech Support Candidate - Mrugank Nandankar
From: Mrugank Nandankar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 23:40:27 -0500

| | Tech Support Test

Name | Mrugank Nandankar
E-mail | [email-masked]
Phone Number | (+91) 7709938894
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Nagpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Tejas Networks | Network Engineer | Oct' 2019 | 17200
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

It Depends on Type of Error.

Error may be of Internet Connectivity or at that time that website is not accessible because of Security Reason or may be Traffic is more on that website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Switch on the Bluetooth on Speaker by using Physical Key,

2. Switch on Bluetooth in Mobile Phone in Setting or from Notification bar.

3. Search Bluetooth Name (Assign by Company) of Speaker in Bluetooth Search.

4. Click on the Correct Name it get Pair and Connected.

What according to you makes you a good candidate for customer service or technical support job? | I have a Working Experience as a Coordinator in my Previous Job and Required Skill and Knowledge is enough or me to get Technical Support Job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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