Subject: Tech Support Candidate - Sara sala Matunga
From: Sara sala Matunga <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 15:04:21 -0500

| | Tech Support Test

Name | Sara sala Matunga
E-mail | [email-masked]
Phone Number | (+91) 7760167931
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New delhi mahipalpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Advanced
Speakers & Audio
Calling, teleperformance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | 0 | 0 | 0 | 0
Previous Employer 1 | HMT TOOLS | Assistant | 2020 | 45000
Previous Employer 2 | Western union | Secretary and call center | 2019 | 40000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I need to find the problem and resolving it by for example refreshing the page, open new paye , check connect and make sure there is not error to the link using

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Active your Bluetooth
Scan it to the device apparel
Find the name and connecting it directly

What according to you makes you a good candidate for customer service or technical support job? | Help them to find solutions even though sometime their  request is much but to assure them in every situation,  we are doing our best to  do the best
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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