Subject: Tech Support Candidate - Poaty Christ Giron
From: Poaty Christ Giron <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 14:28:20 -0500

| | Tech Support Test

Name | Poaty Christ Giron
E-mail | [email-masked]
Phone Number | (+91) 8790009877
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | vcc india | Customer care | 24 September 2019 | 42000/
Previous Employer 2 | equerre Offshore | Help desk | 1 March 2020 | 40000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Clear cookies or open the same with another browser, the website may not be up the now or
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Put the speaker on mode and active the Bluetooth from your mobile phone and search for the speaker Bluetooth name ,pair the connected
What according to you makes you a good candidate for customer service or technical support job? | My skill and my experience  match for the job requirements, I worked as customer care agent and sales with my previous company and also as help desk ,I was rewarded best employee of the month for four consecutive months.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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