Subject: Tech Support Candidate - Rajat Verma
From: Rajat Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 14:14:45 -0500

| | Tech Support Test

Name | Rajat Verma
E-mail | [email-masked]
Phone Number | (895) 0529043
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurugram
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ascent construction pvt ltd | Deputy project manager | May 2019 | 55000
Previous Employer 1 | Emaar india ltd | Project engineer | Feb 2019 | 38000
Previous Employer 2 | Capacite infraprojects ltd | Assistant engineer | July 2016 | 22000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try another browser and if it is showing the same problem then i will check my internet connection , moreover if i found same error i will try https instead of www
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly i will turn on the bluetooth of both devices and then pair the phone will speaker.
What according to you makes you a good candidate for customer service or technical support job? | I have technomanagerial skills , and also have 5 years of experience of customer dealing.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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