Subject: Tech Support Candidate - Rishabh Seth
From: Rishabh Seth <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 10:46:24 -0500

| | Tech Support Test

Name | Rishabh Seth
E-mail | [email-masked]
Phone Number | (91) 9718751919
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Model Town New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio
Ms excle

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Restart your device many basic problems can be solved by restarting your device. This clears caches,and forces the device to reload the program. Make sure the Internet connection works make sure search results load properly
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the Bluetooth of your phone and go to settings in your phone open Bluetooth search the device name and connect it
What according to you makes you a good candidate for customer service or technical support job? | I am very patient confident and have good communication skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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