Subject: Tech Support Candidate - Kashish Sharma
From: Kashish Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 09:33:43 -0500

| | Tech Support Test

Name | Kashish Sharma
E-mail | [email-masked]
Phone Number | (+91) 7827102838
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Pratap vihar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vcare | French language expert | 15 sep 2019 | 38k
Previous Employer 1 | Rank health care | French interpreter | 18 nov 2020 | 42k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First,i check my internet connection.
Second, if there is any problem related to internet call to department fir solve problem ASAP.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Fisrt,open bluetooth option in both device.
Second, connected to paired device.

What according to you makes you a good candidate for customer service or technical support job? | Understand customer problem.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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