Subject: Tech Support Candidate - Ikeora Chuka
From: Ikeora Chuka <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 09:30:04 -0500

| | Tech Support Test

Name | Ikeora Chuka
E-mail | [email-masked]
Phone Number | (0803) 5763933
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lagos Nigeria.
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - advance
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Zidora agric and food s | Manager | 2018 | 100.000
Previous Employer 1 | Lagos state civil service commission | Admin officer | Still working | 150.000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I simply click the refresh button.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) I put on the Bluetooth on both devices
2) I pair devices
3) get connected

What according to you makes you a good candidate for customer service or technical support job?

I am a fast learner .
I am a go getter ,
I love to solve problems

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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