Subject: Tech Support Candidate - Vaishali Vaishali
From: Vaishali Vaishali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 09:05:27 -0500

| | Tech Support Test

Name | Vaishali Vaishali
E-mail | [email-masked]
Phone Number | (91) 8929541272
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Moti nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1step:refresh
2step:Internet connection
3step:

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First on the speaker
Second on your Bluetooth
Third search for the name device
Fourth Conner with that pair.

What according to you makes you a good candidate for customer service or technical support job?

Confident
Skills
Computer knowledge
Calmness
Short keys
Windows

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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