Subject: Tech Support Candidate - Manoj Machiwal
From: Manoj Machiwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 08:44:52 -0500

| | Tech Support Test

Name | Manoj Machiwal
E-mail | [email-masked]
Phone Number | (302001) 9694137170
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | C-scheme, Jaipur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Amazon | CSR | 31/3/21 | 17000
Previous Employer 1 | Teleperformance | CSR | 14/08/17 | 16000
Previous Employer 2 | VKalp | TSE | 11/05/16 | 14000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will go to browser settings and will check if there is pop for blocking of site. If yes then will allow it to let it open.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on bluetooth speaker and turn on bluetooth of mobile then search for relevant device and pair it with mobile's bluetooth.
What according to you makes you a good candidate for customer service or technical support job? | I have ability to work well with others. I have relevant work experience. I have long term potential. I am kin of learning new things.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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