Subject: Tech Support Candidate - Gautam Burnwal
From: Gautam Burnwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 08:23:55 -0500

| | Tech Support Test

Name | Gautam Burnwal
E-mail | [email-masked]
Phone Number | (011) 8477043974
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mayurvihar Exe
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Innodata | Associate | 31 Oct | 16k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If it shows some error then The website is having some issues with the network.. check all the connection that is used over it.
Open network and sharing center n troubleshoot the network.
Later try to connect again with website if net is working properly now.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open bluetooth scan for available devices pair it and then connect.
What according to you makes you a good candidate for customer service or technical support job? | As I'm a btech graduate CSE and I've have good knowledge of Networking and IT .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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