Subject: Tech Support Candidate - Sanjay Singh
From: Sanjay Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 08:22:06 -0500

Tech Support
Test

Name

Sanjay
Singh

E-mail

[email-masked]

Phone Number

(91) 8800307290

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Networking - basic
Hardware -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I will restart the browser if it is not working I
will open the other browser

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Step
1-switch on the device's bluetooth

Step 2- paired with your phone whichever name is provided by co.

Step 3- click on that name so that device will connect
automatically

What according to you makes you a good candidate
for customer service or technical support job?

Bring a
fresher I don't have any experience with customes but I would say as a candidate
I should be cool and calm at every situation and  try to resolve customer's
every query

On a scale of 1 - 5 please rate your fluency in spoken
English

3