Subject: Re: Tech Support Candidate - sahil pathania
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 3 Mar 2021 05:57:01 -0700 (MST)

He looks good for Manager, But very expensive. 
I think we can find someone better in lesser salary 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 3 Mar, 2021, at 18:19, HR Livesalesman <[email-masked]> wrote: 

No response, will try him later 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 3 Mar, 2021, at 17:26, Deeksha Dadu <[email-masked]> wrote: 

Check for managerial position, if good, let me know 

From: sahil pathania < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 3 March 2021 at 3:58 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - sahil pathania 

	

	
	
			Tech Support Test 
		
	Name 	sahil pathania 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8091777818 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Bangalore 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Eurofins 	Support engineer 	NA 	89000 
Previous Employer 1 	Wipro 	Software engineer 	2nd sep 2021 	
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1) Restart the device 
Many basic problems can be solved simply by restarting your device. This clears caches, and forces the device to re-load the program or web page you may be having issue with, rather than use something that may be partially wrong. 

2)Make sure internet works 
3) Check if website is down for everyone or just me 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1)Switch on the Bluetooth speaker. 
2)Open you device with which you want to connect that Bluetooth speaker. 
3)Switch on Bluetooth from settings of the device and check the Bluetooth speaker name which is listed on the device. 
4)Click on the BT speaker Name and it will get paired. 
5)Click OK and your BT Speaker connected to your device. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have been into technical support job from past 6 years now and I love my job which include helping others. 

Apart from this I am a good listener and have patience to hear back from all types of customers as well 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4