Subject: Tech Support Candidate - Meghal Jaswal Meghal
From: Meghal Jaswal Meghal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 07:36:39 -0500

Tech Support
Test

Name

Meghal
Jaswal Meghal

E-mail

[email-masked]

Phone Number

(263645) 7347209451

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Ranikhet, Uttrakhand

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Indo care path lab

Customer
support executive

15th January

21000

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

If i’am trying to open a website on my internet
browser and if an error occurs,   then i’am going to check the internet
connection first, after that if it is not going to open then i will try to open
the same website in another available internet browser of my computer system and
if again the same error is occurring then definitely i will check the given link
of a website as it is correct or there is a spelling inaccuracy.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

For connecting a mobile phone with a Bluetooth speaker,
following steps should be taken-

1- Open the Bluetooth availability of mobile phone for connectivity with
speaker.

2-Start the Bluetooth device.

3-Open the Bluetooth mode of speaker

4-Open the Bluetooth page in the mobile phone and tap on the name of Bluetooth
device to connect.

5-We are going to listen the sound from the speaker “your Bluetooth device is
connected us successfully”.

What according to you makes you a good candidate
for customer service or technical support job?

According
to me, my spirit of performing any action or activity as well as my confidence
level to reach my goals will definitely going to help the company for customer
service or technical support job

On a scale of 1 - 5
please rate your fluency in spoken English

5