Subject: Tech Support Candidate - Nitin Sharma
From: Nitin Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 06:56:10 -0500

| | Tech Support Test

Name | Nitin Sharma
E-mail | [email-masked]
Phone Number | (91) 9625705606
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Dwarka
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | APS | Hardcore sales agent | 26000 |
Previous Employer 1 | Fusion | Telecaller in debt collection | 25000 |
Previous Employer 2 | Speedbit | Tech sales agent | 42000 |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1-Restart my device. 2-check internet connection. 3-I'll check is it close for me only or for everyone by clicking on the website checker if it shows for everyone then I ll wait

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1: Pair a Bluetooth accessory
Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap the name of the Bluetooth device want to pair with  device.
Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | As I listen the problem of the customer with calm mind and really want to help the customers and solving their queiries
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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