Subject: Tech Support Candidate - Alok kumar Chaubey Alok
From: Alok kumar Chaubey Alok <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 06:00:35 -0500

| | Tech Support Test

Name | Alok kumar Chaubey Alok
E-mail | [email-masked]
Phone Number | (+91) 8178838397
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sector 110
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | I have a experienced for resolving the technical issue occur while using the ecourse on vulnerability Atlas of India (it is a website)

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | MS strale india pvt ltd | Technical support and tester | 15 july | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If we see any of these error messages, it might just be a problem with Firefox's cache:

The connection was interrupted
The connection was reset
The connection has timed out

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings
Tap the Bluetooth option
Turn on Bluetooth
A list of available devices will appear.
If our speaker is not listed, press the button on our speaker that makes it discoverable – it’s often a button with a Bluetooth symbol on it.
On our mobile select our speaker (it might be a random product number but should have the speaker’s brand name listed) and that’s it, we are connected!

What according to you makes you a good candidate for customer service or technical support job? | According to me , A active listening and a proper resolving of problem with patience
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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