Subject: Tech Support Candidate - harish kumaiya
From: harish kumaiya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 05:48:19 -0500

| | Tech Support Test

Name | harish kumaiya
E-mail | [email-masked]
Phone Number | (91) 9315709175
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
Languages

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of fall I will reload the page i will check my network connection then if the problem is not related to my network connection then I will read error code and search for the issue or
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the speaker first then go to bluetooth mode of the speaker then turn on your device bluetooth and pair the speaker with device
What according to you makes you a good candidate for customer service or technical support job? | Satisfaction of cosnsumer  how you resolve the costumers issue and guide them right
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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