Subject: Tech Support Candidate - Rodrigue Valery Goulehi
From: Rodrigue Valery Goulehi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 05:30:34 -0500

Tech Support
Test

Name

Rodrigue
Valery Goulehi

E-mail

[email-masked]

Phone Number

(65) 041517

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Noida

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

DG Conseil

Assistant Project Manager

current

$1200

Previous
Employer 1

GEMAS FOUNDATION

Customer Relationship
Manager

10/02/20

$1000

Previous Employer 2

STL GHANA Limited

Assistant
Supervisor

30/04/2017

$1000

In your past experience
you have (select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First i
will check if there is network. so there is then will see the IP address

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First connect the bluetooth on your phone then
on the speaker so that the the phone bluethooth will search for the nearest
bluetooth to connect to it.

What according to you makes you a
good candidate for customer service or technical support job?

First i am a real customer support manager, i have already
worked as a Technical support, i speak good English.

On a scale of 1 - 5
please rate your fluency in spoken English

5