Subject: Tech Support Candidate - utkarsh singh
From: utkarsh singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 05:14:15 -0500

| | Tech Support Test

Name | utkarsh singh
E-mail | [email-masked]
Phone Number | (91) 8869861889
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | noida sector 73
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | na | na | na | na
Previous Employer 1 | na | na | na | na
Previous Employer 2 | na | na | na | ns

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.check for proper internet connection
2.check for 404 not found, 403 forbidden,500 internal server messages
3.check for trying different browser
4.check for dns server and ip address

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.open bluetooth of phone and speaker
2.search for speaker name in phone bluetoith available devices
3.connect with bluetooth
4.pair by putting code

What according to you makes you a good candidate for customer service or technical support job? | 1.communication
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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