Subject: Tech Support Candidate - Deepak Saroha
From: Deepak Saroha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Mar 2021 02:24:10 -0500

| | Tech Support Test

Name | Deepak Saroha
E-mail | [email-masked]
Phone Number | (91) 9654559782
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | South west Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nothing | | |
Previous Employer 1 | Cipl | Customer support engineer | 22 April 2018 | 15000
Previous Employer 2 | Karvy force search ltd | Inspection engineer | Oct 2019 |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Network issue
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open phone setting.  Connect device and after that pair new device
What according to you makes you a good candidate for customer service or technical support job? | Actually I have 4 yr + experience in IT department in govt office
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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