Subject: Tech Support Candidate - Akash Singh
From: Akash Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Mar 2021 14:08:53 -0500

| | Tech Support Test

Name | Akash Singh
E-mail | [email-masked]
Phone Number | (91) 9555565685
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Stocks and Services Management Private Limited | IT Support | | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will ask to customer what type of error you see on the browser if the error is related to network problem then I will suggest customer to check the cable and router connection. If customer face another type of open a website error then I will suggest to clear the browser cookies and cache and also check the date and time to properly configure the basic setting.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First On both devices bluetooth and then open phone bluetooth menu and click on the search option make sure the bluetooth speaker device is discoverable when phone is find the bluetooth speaker device click on the bluetooth speaker address and pair and enjoy.
What according to you makes you a good candidate for customer service or technical support job? | Up to date information is makes candidate for good technical support executive and it's better for search and learn day by day new tech activities.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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