Subject: Tech Support Candidate - Ikimatou IDJAIDE
From: Ikimatou IDJAIDE <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Mar 2021 09:47:00 -0500

| | Tech Support Test

Name | Ikimatou IDJAIDE
E-mail | [email-masked]
Phone Number | (+233) 561790508
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghana Africa
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | AIESEC | Entity finance board chair | | NA
Previous Employer 1 | Edify international school | French teacher | 29 november 2019 | 40000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I Will first check my network,  if is okay,  then if the problem is not solve, I can change my browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on the bluetooth speaker,  then on the bluetooth on my mobile in the settings or just at the top of the phone.  Then search for the speaker device on the mobile phone then send the connexion request.
What according to you makes you a good candidate for customer service or technical support job? | I think I'm the best candidate for customer service support because I'm bilingual, and both my passion for learning and my skills make me stand for the position
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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