Subject: Tech Support Candidate - Songvuth Tarvornvattana
From: Songvuth Tarvornvattana <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Mar 2021 09:17:17 -0500

| | Tech Support Test

Name | Songvuth Tarvornvattana
E-mail | [email-masked]
Phone Number | (66) 818166007
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Bangkok, Thailand
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Exco Travel, | | 2 Mar 21 | 1500 $
Previous Employer 1 | Holiday Inn Hotel | | 2 Sep 1996 | 2500 Eur
Previous Employer 2 | Liza duty free | | 2 sep 1996 | 2400 Eur

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Dear Sir, Madam,
I' m writing to you in connection with...
Please forward : M 66818166007
Office hours : Monday-Friday
9.00- 17.00 o'clock
Thanks
K regards,
Songvuth Tarvornvattana
Candidate
Cher Monsieur, chere Madame,
Je me permets de vous ecrire au sujet de...
Faire suivre SVP : M 66818166007
Heures de bureau : lundi-vendredi 9.00-17.00  heures
Remerciements
Cordialement,
SongvuthTarvornvattana
Candidat
Name Songvuth Tarvornvattana
60 y, single people
Total Work Experience:
5 y
Current organization (if not working please mention last company and reason to leave last company and last date of working)
Exco Travel ,Bk Th
Go Beyond Thailand
Tour guide Eng-speaking, Fr*
Current CTC/ Salary in local currency per month.
If not working please mentioned last drawn salary
_________$ / day : 8 hrs)
Expected CTC per month
30k -50k
Current Employment Type (Contractual/ Permanent)
Freelance *
Notice Period
Immediate
Current Location
Bangkok, Thailand
Base Location (Basically belongs from which location)
Bk, laos, Vietnam.
Nationality
Th
Passport – Validity (Expiry date)
23 Aug 2022
Visa – Validity (Expiry date)
Visa Type (Type of Visa)
permit residence
Name of Countries travelled for work Purpose, . Let us know are you ok with Field Testing job and Travelling to other European countries for 2-3 months
Paris, Frence
Do you have 5G coverage area in your residential location
Y
Updated Resume in English
Y
Languages known
English, French, Thai (fluent)
Whats App Number if any
66818166007 *
Zoom meeting ID ... password …
Email : [email-masked]
Highest Qualification
Supervisor

Please list the steps to connect a Bluetooth speaker to your mobile phone. | x 10 , PDBH 200, TES-6R, BT-568, PD-BH 200 etc

What according to you makes you a good candidate for customer service or technical support job?

I’ m fluent in English, French*
Basic subject  ; Japanese, Korean , Chinese, Thai
Examination ; to score 70 % an exam TOEIC 650 / EFL *
Application for a job  Marketing  (English-speaking, French-speaking)
Job description; job evaluation
Skills and Competencies:
Fluency in both spoken and written English and French.
I have a lot of Tour Guide* Experience 8 years. (for example ; Turismo Asia , Marwin Tours, Nouvelles Frontiers ; English-speaking, French-speaking ; to make a start Feb 1999 –July 2007.
I’ ve a Tourist Guide Licence No. 11-8128 from Tourism Authority of Thailand TAT, Bangkok, Thailand in mid Jan 1999.
To have some work to do Interpreter*, Translator*; English; French with Thai Muk Co., Ltd. (Jewellery and Pearl International Company.
Part- timer; to be in a position Tutor* for Student (High school) to gain entrance to university modern languages; English, French.
Part-timer; I am a English teacher*, French teacher*, Thai Teacher* at English First International Language School, Siam square, Bangkok, Thailand.
Strong competence in document preparation in English and French.
In December 1981 –July 1983 Professional training; Association of Thai Travel Agents Bangkok International Airport, Donmuang, Bangkok , Thailand. In position; Receptionist, Operator, Administration Officer and Secretary.
Strong competence with the application and use of Microsoft Office software, particularly Word, Excel and PowerPoint .
In October 1998 –January 1999 to get a good start in Receptionist and Reservation Officer, training course : Computer language ; computer model, computer operator etc.
Ability to do own typing and related document preparation to established formats and  presentation styles.
In January 1997-March 1997; I found a job as a Secretarial , Assistant Manager.
Ability to produce and maintain spreadsheets and summary tables for inclusion in presentations and reports.
In January 1993- September 1996; post based on Paris, France;
Sales Boutique, Warehouseman; French speaker, English speaker at Benluxe duty-free , Liza duty-free.
In January 1992-September 1992; post based on Paris, France,
Sales Representative., Sales talk*, Cashier, Cash-register, Warehouseman etc.at  HACHETTE; Press Mag* Shop, Store ( French-speaking, English-speaking)
International Hotel Chain experience.
In September 1992-September 1996; post based on Paris, France; Maitre d’ hotel*, Butler , Head waiter*;  host,*at Holiday Inn Hotel, Le Meridien Hotel, Paris, France (French-speaking, English-speaking)
Catering Trade experience.
In September 1992-September 1994; post based on Paris, France; Restaurant  Manager, Head Waiter, Cook at Manora Thai Restaurant , Saint Michele 75006 Paris, France.
In August 2003- September 2004; post based on Bangkok, Thailand; Restaurant Manger at Bella Napoli Italian Style Restaurant * Sukhumvit Soi 31, Klongtoey, Wattana, Bangkok 10110 Thailand.
In July 2005- September 2006 ; post based on Kon Samui  ; Restaurant Manager at The Membo Restaurant *Koh Samui, Surat Thanani, Thailand.
Qualifications
Male, Single people.
Thai  Nationality, Buddhist.
Bachelor’s degree (Diploma Secretarial Course); Bangna Commercial College ,Bangna Trad Km 5 , Bangkok , THAILAND. (May1977-March 1981; Studied 5 years)
Certificate ;  The French language. Alliance Francaise (Ecloe International de la language Francaise 101 Bd. Raspail 75006 Paris, France. (October 1983-May 1984)
3 Certificates ; The French language, Mairie de Paris, Cours Municipaux d’ adultes 9 Rue de la Perle 75003 Paris, France. (October 1992-February 1993; March 1993-June 1993; October 1993-June 1994)
Training course ; Tourist Guide Licence No. 11-8128  ; Tourism Authority of Thailand (TAT) Bangkok, Thailand,  (March 1998-September 1998)
Can- do * work well and team settings.
Good knowledge of marketing with strong analytical and spreadsheet skills
Creative thinker and highly organized.
Special skills;
Strong planning/ scheduling and experience in Project management
Process coordination, communication and personnel management skills.
Have a strong working knowledge of Accounting Principles (3 years experience in audit and account firm).
Have a strong organizational and administration/ tracking ability
Self motivated, service minded, initiative, mature and pro-active.
Love to travel frequently.(regionally, word wide travel )
Good knowledge of Labor laws and practices in Thailand.
Knowledge of Amadeus host functionality.
Good knowledge and practice of Fidelio.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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